Health & Social Care

Adult Care Worker Level 2

Providing frontline care for vulnerable adults within their own homes, daycare centres, residential and nursing homes and other healthcare.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Courage
Communication
Competence
Commitment

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must meet the 15 standards as set out in the Care Certificate.

Apprentices must complete the Level 2 Diploma in Adult Care.

Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment.

End Point Assessment:

Situational judgement test
Professional discussion

Lead Adult Care Worker Level 3

Typical Duration - 18 months

Leading frontline care for vulnerable adults within their own homes, daycare centres, residential and nursing homes and other healthcare settings.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Courage
Communication
Competence
Commitment

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must meet the 15 standards as set out in the Care Certificate.

Apprentices must complete the Level 3 Diploma in Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Situational judgement test
Professional discussion

Lead Practitioner in Adult Care Level 4

Typical Duration - 18 months

Managing teams of frontline carers to look after vulnerable adults with care needs.

Developing Skills, Knowledge and Behaviours in:

Tasks and responsibilities
Dignity and human rights
Communication
Safeguarding
Health and wellbeing
Professional development
Leadership

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 4 Diploma in Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of practice
Professional discussion

Children, Young People and Families Practitioner Level 4

Typical Duration - 24 months

Working with children, young people and families, including carers, to achieve positive and sustainable change in their lives.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Communication
Commitment
Core Requirements – knowledge and skills
The legislation and compliance requirements for residential care
The aspirations for a child in residential care
Group living and group dynamics
Legislation and the Code of Practice for Special Educational Needs and Disability

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 3 Diploma for Residential Childcare.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of practice by the independent assessor in apprentice’s own workplace setting
Competence interview with the independent assessor

Leader in Adult Care Level 5

Typical Duration - 18 months

Leading the care service and managing teams of carers to look after adults with care needs.

Developing Skills, Knowledge and Behaviours in:

Tasks and responsibilities
Dignity and human rights
Communication
Safeguarding
Health and wellbeing
Professional development
Leadership

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 5 Diploma in Leadership and Management for Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of leadership
Professional discussion

Children, Young People and Families Manager Level 5

Typical Duration - 24 months

Manage teams to help and advise families that need support.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Communication
Commitment
Core Requirements – knowledge and skills
Principles of long term care and support for children and young people
Legislation, the theoretical approaches and the compliance requirements
Theory and best practice in the use of restraint

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

A Situational Judgement Test
A competence interview informed by submission of a portfolio

Complete contact form

For further information, support or guidance contact the team:

Email: info@yorkshiretrainingpartnership.com

Tel: 01709 871872

Education & Training

Early Years Practitioner Level 2

Typical Duration - 12 months

Work and interact directly with children on a day to day basis supporting the planning of and delivery of activities.

Developing Skills, Knowledge and Behaviours in:

Care and compassion
Honesty, trust and integrity
Positive work ethic
Being team-focused
Work in a non-discriminatory way
Professional Practice

Apprentices must successfully complete a Level 2 Early Years Practitioner qualification.

Apprentices without level 1 English and maths will need to achieve this level and apprentices without level 2 English and maths will need to take the tests for this level prior to taking the end-point assessment.

End Point Assessment:

Knowledge Test
Professional Discussion underpinned by the Portfolio

Early Years Educator Level 3

Typical Duration - 18 months

Highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.

Developing Skills, Knowledge and Behaviours in:

Care and compassion
Being team-focused
Honesty, trust and integrity
Commitment
Work in a non-discriminatory way
fundamental British values

Apprentices must successfully complete a Level 3 Early Years Educator qualification.

Apprentices must successfully complete the Level 3 Award in Paediatric First Aid.

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Knowledge Test
Professional Discussion underpinned by the Portfolio

Learning and Development Practitioner Level 3

Typical Duration - 18 months

Identifying, creating and delivering appropriate training needs.

Developing Skills, Knowledge and Behaviours in:

Technical expertise
Business and Commercial understanding
L&D function
Management information and technology
Identification of training/ learning needs
Training / Learning Design
Training/ Learning delivery
Evaluation
Communication and Interpersonal
Teamwork and collaboration
Constant and Curious Learner
Collaborative Partner
Passionate and Agile Deliverer

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Work-based project with Professional Discussion
Presentation and Q&A based on Learning Journal

The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD).

Teaching Assistant Level 3

Typical Duration - 18 months

Supporting the class teacher to enhance pupils’ learning.

Developing Skills, Knowledge and Behaviours in:

Understanding how pupils learn and develop
Using technology
Working with teachers to understand and support assessment for learning
Curriculum
Keeping Children Safe in Education
Developing strategies for support
Communication and teamwork
Working with teachers to accurately assess
Problem-solving/ability to motivate pupils
Building relationships/embracing change
Adding value to education
Promoting equality, diversity and inclusion
Professional standards and personal accountability
Team working, collaboration/ engagement

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Practical observation with questions & answers
Professional discussion supported by a portfolio of evidence

Complete contact form

For further information, support or guidance contact the team:

Email: info@yorkshiretrainingpartnership.com

Tel: 01709 871872

Business

Customer Service Specialist Level 3

Typical Duration - 15 months

Dealing with customer queries, purchases and complaints.

Developing Skills, Knowledge and Behaviours in:

Business Knowledge and Understanding
Customer Journey knowledge
Knowing your customers and their needs/ Customer Insight
Customer service culture and environment awareness
Business-focused service delivery
Providing a positive customer experience
Working with your customers/customer insights
Customer service performance
Service improvement
Develop self
Ownership/ Responsibility
Team working
Equality
Presentation

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Practical observation with Q&A
Work-based project, supported by an interview
Professional discussion supported by portfolio evidence

Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at the Professional level.

Business Administrator Level 3

Typical Duration - 18 months

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Developing Skills, Knowledge and Behaviours in:

IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Multi-choice test
Portfolio-based Interview
Project Presentation

Sales Executive Level 4

Typical Duration - 18 months

Working in either the Business to Business or Business to Consumer markets with the responsibility to sell a specific product line or service. T

Developing Skills, Knowledge and Behaviours in:

Sales planning and preparation
Customer engagement
Customer needs analysis
Propose and present solutions
Negotiating
Closing sales
Gathering intelligence
Time management
Collaboration and team-work
Customer experience management
Digital skills

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Work-Based Project
Presentation including a sales pitch
Professional Discussion supported by a portfolio of evidence

Improvement Technician Level 3

Typical Duration - 14 months

Responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies.

Developing Skills, Knowledge and Behaviours in:

Compliance
Communication
Project management
Change management
Principles and methods
Project Selection and Scoping
Problem definition
Voice of the customer
Process mapping & analysis
Lean tools
Data acquisition for analysis
Basic statistics & measures
Data analysis-statistical methods
Root cause analysis
Benchmarking
Sustainability & control

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Multiple choice examination
Project report, presentation & questioning
Professional discussion underpinned by log

Information Manager Level 4

Typical Duration - 24 months

Support the delivery and management of critical information, whether digital or otherwise, in the (capital) delivery phase of an infrastructure project and the ongoing management of that information within the operational phase of the resulting asset.

Developing Skills, Knowledge and Behaviours in:

Regulations, standards, guidelines, and quality requirements
Operation and maintenance of a Common Data Environment
Process, audit, verify and validate data
Evaluate and make recommendations for improvements
Identify and manage risk
Draft work plans, strategies, delegate responsibilities and work instructions
Validate, manage, disseminate, and store information throughout all stages of a project or asset
Design and embed consistent data control processes and workflows
Implications of security accreditation and information classification
Implement project and asset systems
Prepare and deliver timely, accurate, and clear written and verbal reports
Define and implement solutions to information-sharing and storage problems
Define and manage processes for the staged and progressive handover of information
Effectively use a range of solutions and formats for the creation, dissemination, storage, validation, and merging of information, ensuring secure access and effective integration
Prepare and deliver effective training on information management
Estimate resources, manpower, and associated costs
Principles of effective line management in line with organisation practice

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Work-based project
Project Presentation with questions & answers
Professional discussion underpinned by a portfolio of evidence

Team Leader or Supervisor Level 3

Typical Duration - 12 months

Managing teams and projects to meet a private, public or voluntary organisation's goals.

Developing Skills, Knowledge and Behaviours in:

Interpersonal excellence – managing people and developing relationships
Organisational performance - delivering results
Personal effectiveness – managing self

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Presentation with questions and answers
Professional discussion underpinned by a portfolio of evidence

On completion of the apprenticeship, learners would be eligible to become an Associate Member of the Chartered Management Institute or The Institute of Leadership and Management.

Improvement Leader Level 6

Typical Duration - 18 months

Responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis.

Developing Skills, Knowledge and Behaviours in:

Strategic deployment of continuous improvement
Financial & Non-Financial Business benefits
Team formation and leadership
Capability Development
Project management
Reviewing projects and coaching others
Presentation and reporting
Change management
Principles and methods
Project selection and scoping
Problem definition
Voice of Customer(VOC)
Process mapping and analysis
Lean concepts and tools
Data acquisition for analysis
Statistics and graphical analysis
Process capability and performance
Root cause analysis
Identification & prioritisation
Failure Mode Avoidance
Data analysis – Statistical Process Control
Benchmarking

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Professional discussion, underpinned by portfolio of evidence
Dissertation, presentation and questioning

Operations or Departmental Manager Level 5

Typical Duration - 30 months

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Developing Skills, Knowledge and Behaviours in:

Organisational performance – delivering results
Interpersonal excellence – managing people and developing relationships
Personal effectiveness – managing self
Organisational performance – delivering results
Interpersonal excellence – managing people and developing relationships
Personal effectiveness – managing self

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Professional discussion, underpinned by a portfolio of evidence
Project proposal, presentation and questioning

On completion of the apprenticeship, learners would be eligible to become a Full Member of the Chartered Management Institute or The Institute of Leadership and Management.

For further information, support or guidance contact the team:

Email: info@yorkshiretrainingpartnership.com

Tel: 01709 871872

Complete contact form