Apprenticeship Standards

YTP's Apprenticeship Offer

Adult Care Worker Level 2

Providing frontline care for vulnerable adults within their own homes, daycare centres, residential and nursing homes and other healthcare.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Courage
Communication
Competence
Commitment

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must meet the 15 standards as set out in the Care Certificate.

Apprentices must complete the Level 2 Diploma in Adult Care.

Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment.

End Point Assessment:

Situational judgement test
Professional discussion

Lead Adult Care Worker Level 3

Typical Duration - 18 months

Leading frontline care for vulnerable adults within their own homes, daycare centres, residential and nursing homes and other healthcare settings.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Courage
Communication
Competence
Commitment

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must meet the 15 standards as set out in the Care Certificate.

Apprentices must complete the Level 3 Diploma in Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Situational judgement test
Professional discussion

Lead Practitioner in Adult Care Level 4

Typical Duration - 18 months

Managing teams of frontline carers to look after vulnerable adults with care needs.

Developing Skills, Knowledge and Behaviours in:

Tasks and responsibilities
Dignity and human rights
Communication
Safeguarding
Health and wellbeing
Professional development
Leadership

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 4 Diploma in Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of practice
Professional discussion

Children, Young People and Families Practitioner Level 4

Typical Duration - 24 months

Working with children, young people and families, including carers, to achieve positive and sustainable change in their lives.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Communication
Commitment
Core Requirements – knowledge and skills
The legislation and compliance requirements for residential care
The aspirations for a child in residential care
Group living and group dynamics
Legislation and the Code of Practice for Special Educational Needs and Disability

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 3 Diploma for Residential Childcare.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of practice by the independent assessor in apprentice’s own workplace setting
Competence interview with the independent assessor

Early Years Practitioner Level 2

Typical Duration - 12 months

Work and interact directly with children on a day to day basis supporting the planning of and delivery of activities.

Developing Skills, Knowledge and Behaviours in:

Care and compassion
Honesty, trust and integrity
Positive work ethic
Being team-focused
Work in a non-discriminatory way
Professional Practice

Apprentices must successfully complete a Level 2 Early Years Practitioner qualification.

Apprentices without level 1 English and maths will need to achieve this level and apprentices without level 2 English and maths will need to take the tests for this level prior to taking the end-point assessment.

End Point Assessment:

Knowledge Test
Professional Discussion underpinned by the Portfolio

Leader in Adult Care Level 5

Typical Duration - 18 months

Leading the care service and managing teams of carers to look after adults with care needs.

Developing Skills, Knowledge and Behaviours in:

Tasks and responsibilities
Dignity and human rights
Communication
Safeguarding
Health and wellbeing
Professional development
Leadership

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices must complete the Level 5 Diploma in Leadership and Management for Adult Care.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Observation of leadership
Professional discussion

Children, Young People and Families Manager Level 5

Typical Duration - 24 months

Manage teams to help and advise families that need support.

Developing Skills, Knowledge and Behaviours in:

Care
Compassion
Communication
Commitment
Core Requirements – knowledge and skills
Principles of long term care and support for children and young people
Legislation, the theoretical approaches and the compliance requirements
Theory and best practice in the use of restraint

Apprentices must undertake the Disclosure and Barring Service process and provide the result prior to enrolment.

Apprentices without level 2 in English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

A Situational Judgement Test
A competence interview informed by submission of a portfolio

Early Years Educator Level 3

Typical Duration - 18 months

Highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.

Developing Skills, Knowledge and Behaviours in:

Care and compassion
Being team-focused
Honesty, trust and integrity
Commitment
Work in a non-discriminatory way
fundamental British values

Apprentices must successfully complete a Level 3 Early Years Educator qualification.

Apprentices must successfully complete the Level 3 Award in Paediatric First Aid.

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Knowledge Test
Professional Discussion underpinned by the Portfolio

Teaching Assistant Level 3

Typical Duration - 18 months

Supporting the class teacher to enhance pupils’ learning.

Developing Skills, Knowledge and Behaviours in:

Understanding how pupils learn and develop
Using technology
Working with teachers to understand and support assessment for learning
Curriculum
Keeping Children Safe in Education
Developing strategies for support
Communication and teamwork
Working with teachers to accurately assess
Problem-solving/ability to motivate pupils
Building relationships/embracing change
Adding value to education
Promoting equality, diversity and inclusion
Professional standards and personal accountability
Team working, collaboration/ engagement

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Practical observation with questions & answers
Professional discussion supported by a portfolio of evidence

Learning and Development Practitioner Level 3

Typical Duration - 18 months

Identifying, creating and delivering appropriate training needs.

Developing Skills, Knowledge and Behaviours in:

Technical expertise
Business and Commercial understanding
L&D function
Management information and technology
Identification of training/ learning needs
Training / Learning Design
Training/ Learning delivery
Evaluation
Communication and Interpersonal
Teamwork and collaboration
Constant and Curious Learner
Collaborative Partner
Passionate and Agile Deliverer

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Work-based project with Professional Discussion
Presentation and Q&A based on Learning Journal

The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD).

Assessor Coach Level 4

Typical Duration - 15 months

Coaching and assessing vocational learners, usually on a one-to-one basis, in a range of learning environments.

Developing Skills, Knowledge and Behaviours in:

Inspire, motivate and raise learners’ aspiration
Ethical and legal standards and professional boundaries
Model and encourage mutual respect
Value the importance of maths, English and ICT skills
Improve own professional practice
Plan coaching and assessment
Deliver coaching support
Assess learners
Support quality improvement

Apprentices without level 2 English, maths and ICT will need to achieve this level prior to taking the end-point assessment.

Apprentices must achieve a minimum of Level 1 Safeguarding, before End Point Assessment.

End Point Assessment:

Two Assessor Coach Observations
Professional Discussion

Customer Service Practitioner Level 2

Typical Duration - 12 months

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Developing Skills, Knowledge and Behaviours in:

Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”

Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

End Point Assessment:

Apprentice Showcase
Practical observation of the apprentice in the workplace by the independent end assessor
Professional Discussion

Retailer Level 2

Typical Duration - 12 months

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.

Developing Skills, Knowledge and Behaviours in:

Customer
Business
Financial
Marketing
Communication
Sales and Promotion
Product and service
Brand reputation
Merchandising
Stock
Technical
Team
Performance
Legal and governance
Diversity
Environment

End Point Assessment:

30-minute on-demand multiple choice test
2-hour observation of the apprentice in the workplace by the independent end assessor
1-hour structured meeting Led by the independent end assessor, involving the apprentice and employer

Learning Mentor Level 3

Typical Duration - 12 months

Supporting learners of all ages, and all levels, to develop within a new work role.

Developing Skills, Knowledge and Behaviours in:

Provide mentoring support
Motivation, aspiration and a passion for learning
Ethical and legal standards and professional boundaries
Equality and diversity
Resilience and adaptability when dealing with challenges and change

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Apprentices must achieve a minimum of Level 1 Safeguarding, before End Point Assessment.

End Point Assessment:

Two Learning Mentor Observations
Professional Discussion

Employability Practitioner Level 4

Typical Duration - 18 months

Helping people to address and overcome obstacles to secure suitable and sustainable employment.

Developing Skills, Knowledge and Behaviours in:

Holistic Assessments & Diagnostics
Holistic Action Plans & Reviews
Job Search & Other Interventions
Integrated Services
Customer Service
Coaching & Mentoring
Supported Employment
Challenging & Complex Caseloads
Non-Clinical Behavioural Change
Challenging Situations
Employability Industry
Practice Development
Careers, Employability & Labour Market Information
Legislation & Company Vision, Mission, Values
Minimum Service Levels & Contractual Requirements
IT Systems & Record Keeping
Safeguarding
Continuing Professional Development
Equality, Diversity & Inclusion

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Presentation Underpinned by Portfolio of Evidence and Research
Observation of Interventions with Service Users
Knowledge Test

Information Communications Technician Level 3

Typical Duration - 18 months

Deliver efficient operation and control of the IT.

Developing Skills, Knowledge and Behaviours in:

Provide technical support to customers
Establish and diagnose ICT problems/faults
Interpret technical specifications
Apply the appropriate security policies
Undertake the relevant processes
Communicate with all levels of stakeholders
Apply appropriate testing methodologies
Practice guided continuous self-learning
Document or escalate ICT tasks
Install and configure relevant software and hardware
Address IT issues
Administer security access requirements and permissions
Support the roll-out of upgrades or new systems or applications

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Professional discussion underpinned by a portfolio
Project report with questioning

Customer Service Specialist Level 3

Typical Duration - 15 months

Dealing with customer queries, purchases and complaints.

Developing Skills, Knowledge and Behaviours in:

Business Knowledge and Understanding
Customer Journey knowledge
Knowing your customers and their needs/ Customer Insight
Customer service culture and environment awareness
Business-focused service delivery
Providing a positive customer experience
Working with your customers/customer insights
Customer service performance
Service improvement
Develop self
Ownership/ Responsibility
Team working
Equality
Presentation

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Practical observation with Q&A
Work-based project, supported by an interview
Professional discussion supported by portfolio evidence

Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at the Professional level.

Business Administrator Level 3

Typical Duration - 18 months

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Developing Skills, Knowledge and Behaviours in:

IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Multi-choice test
Portfolio-based Interview
Project Presentation

Team Leader or Supervisor Level 3

Typical Duration - 12 months

Managing teams and projects to meet a private, public or voluntary organisation's goals.

Developing Skills, Knowledge and Behaviours in:

Interpersonal excellence – managing people and developing relationships
Organisational performance - delivering results
Personal effectiveness – managing self

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Presentation with questions and answers
Professional discussion underpinned by a portfolio of evidence

On completion of the apprenticeship, learners would be eligible to become an Associate Member of the Chartered Management Institute or The Institute of Leadership and Management.

Operations or Departmental Manager Level 5

Typical Duration - 30 months

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Developing Skills, Knowledge and Behaviours in:

Organisational performance – delivering results
Interpersonal excellence – managing people and developing relationships
Personal effectiveness – managing self
Organisational performance – delivering results
Interpersonal excellence – managing people and developing relationships
Personal effectiveness – managing self

Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

End Point Assessment:

Professional discussion, underpinned by a portfolio of evidence
Project proposal, presentation and questioning

On completion of the apprenticeship, learners would be eligible to become a Full Member of the Chartered Management Institute or The Institute of Leadership and Management.

Complete contact form

For further information, support or guidance contact the team:

Email: info@yorkshiretrainingpartnership.com

Tel: 01709 871872